How to Log in to 21Online (Century21.com)

21Online is the One-stop online access for any Century 21 Agents, Brokers, Companies. Agents will be able to see the rankings, transaction activities, and Real Satisfied Survey and so much more.

Follow the steps below on how to log in/ reset your password:

New Agents – if you are a brand new Redwood agent, an email will be sent to your Redwood Email from Century 21 within 48 hours of activation. It will include a Vanity Email (century21.com) that you will use to access 21online.com. The activation link will ask you to set up a new permanent password as well as the Security Questions.

Existing Agents – if you can’t remember your vanity email, log in to Accessredwood then click on the “lock” button from the 21online icon. This will show your vanity email (century21.com email) and will allow you to show your password.

Another Log In Option:

Go to 21online.com then click Sign In
Enter your Username (Vanity Email)
Enter your Password then click “Sign In”.
- If you can’t remember your password, click “Forgot Password?” then “click here to reset your password”
- The system will prompt you to enter the Username (vanity email)
- The next screen will give you 2 Options: Reset via Email (it will be sent to your Redwood Email) or Reset via Security Question
- Follow the next instructions then reset your new password

***Contact your Agent Support Manager (ASM) or EVP if you need further assistance.