Commission Advance Process (Staff Use Only)

This guide outlines the process and steps that should be followed for a Commission Advance.

When a Property Goes Under Contract:

1. Agent will contact advance companies such as eCommission, Real Commissions, Commission Express, and Premier Commission to request for an advance. The companies will request for information about the property’s closing date, commission price, and commission net to agent to determine if they can be eligible for the amount requested. They will also request for the Broker’s information, Title Company information, and agent’s signature for the terms and conditions.
2.  Once all the information is submitted, the advance company will send the request to the Broker for approval.
3. Managing Broker (EVP) will forward the advance request to commissions@c21redwood.com.
4. The commissions team will confirm if the agent passed the following requirements:
   • The advance should be lower than the net commission to agent
   • Agent must have another pending deal (another property under contract) in case the property falls through.
   • Agent must not have any outstanding balance with the company that are over 30 days old
5. When the Commissions Team gives the approval to the EVP, the EVP can then sign and submit the advance request back to the advance company. NOTE: eCommission will send the advance request directly to Marnilyn or commissions@c21redwood.com. When this happens, we can directly approve without informing the EVP.
6. The advance company will send the funds to the agent and will send a copy of the invoice/funding notice to the Brokerage (Agent Billing/Commissions Email), Agent, and Title Company (if required by their company). If EVP received the invoice directly, please forward the copy to commissions@c21redwood.com .
7. Commissions/Processing team will track that the transaction goes to closing and that the Advance is paid once the agent commission is paid.