Paid at Closing Process (Processing/ Commissions)

This guide outlines the process when we receive a Commission Disbursement Authorization Form (CDA) from agents. Agents should complete and submit the CDA form at least 7 days before closing.

Processing Tasks:

1. The Processing Department will received the completed CDA form request in HelpScout.
   • Go to the transaction's Paperless file and confirm that the file is complete.
     • The checklist attached to the paperless file must be completed including the Coversheet, signed Referral Agreement (if applicable), signed Broker Credit Letter (if applicable).
     • Send an email notification to the agent regarding any outstanding documents. Copy commissions@c21redwood.com and the office EVP.
2. Once the file is complete, assign the task to Commissions to process the CDA.

Commissions Process:

1. Upload the CDA form request to the transaction's Paperless file.
2. Enter the Title Company's contact person information and Pre-Close the transaction.
3. Print the Transaction Worksheet and the CDA form in darwin.

4. Send the Commission Breakdown and the CDA form to Agent, copy the EVP.
   • Agent must confirm the Commission Breakdown.
   • Once confirmed, Send the CDA and the Commissions Wiring Instructions to the Title Company.

5. Change the Transaction Status to Pre-Close in Paperless and darwin.