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Daily Task - Check Pending DocuSign Signatures
The Century 21 Redwood Realty processing department ensures all agency agreements and any additional documents requiring broker signature, obtain all signatures on a timely manner. This guide provides instructions on how to resend pending DocuSign envelopes. Please note: it is critical to have all listing agreements signed by the client and broker prior to the home being placed on the market.
Step 1: Log into the Processing DocuSign account
- Username: processing@c21redwood.com
- Password: contact your supervisor
Resources:
Step 2: Click [Agreements]
First step, click on the Agreements tab on the top of your screen.
Step 3: Click [Sent]
Your screen will redirect you to a new page. Click on “Sent“ located on the left-hand side under the Envelopes menu.
Then, click on “Status“ and select “In Progress,” then hit “Apply.”
Step 4: Resend Envelopes
If an envelope has been pending signature for 24 hours +, click on the resend button for each transaction and/or document. It will instantly resend the request to the broker for signature.
Step 5: Check off Task
Lastly, go to the Recurring Task List and indicate that you have completed the task.
