Agent Protection Plan 2.0

What IS the Redwood Agent Protection Plan (RAPP)?

• Enterprise-level Google Workspace to provide all Redwood agents with secure email, storage, and access to the entire suite of Google Workspace tools.
• Errors and Omissions (E+O) Insurance to protect you and your business.

Where can I find information about the E & O Policy?

The E&O Policy is outlined on this support guide which includes the Certificate of Insurance: E & O Policy – Certificate of Liability Insurance

What is the cost of Google Workspace?

Standard Google Workspace accounts include 5 GB of storage at no cost. Agents who require additional storage can opt in to a subsidized plan at $18/month, which provides 5 TB of storage.

How do I keep track of my storage? 

You can go to this link to see your storage: https://drive.google.com/drive/quota. 

What should I do if I am about to reach my 5GB of storage? 

If you want to stay under the 5GB storage, you can delete or move files/photos/emails to an external drive.

• To delete files, follow the instructions here: Free up storage space
• To transfer files, follow the instructions here: How to download your Google data
• You can also watch this video: click here for a quick tutorial on how to find your storage space and delete/transfer files

If you want to have 5TB storage, you will need to let us know by filling out this form: Google Workspace Form

Can I forward my Redwood email to my preferred email provider?

Yes, third-party email forwarding is supported. If you’d like to forward your Redwood email to another provider, you’ll need to complete the Google Workspace Form to confirm your consent and enable ongoing email forwarding.