CENTURY 21 Corporate Awards FAQs

This guide reviews the criteria for recognition and the annual awards categories for both CENTURY 21 Redwood Realty awards and CENTURY 21 Corporate awards. Awards are typically presented annually at the Redwood Rally.


What are the different designations for CENTURY 21 awards?
  • Based on AGC/Units total for the calendar year:
    • Individual Producers (solo agent):
      • Masters Awards Program – Ruby, Emerald, Diamond
      • CENTURION Producer Awards – CENTURION Producer, Double CENTURION Producer, Grand CENTURION Producer
      • Individual ranking for National and State
    • Team Awards:
      • Masters Team, CENTURION Team, Double CENTURION Team, Grand CENTURION Team
  • Other Awards Eligibility (Solo Agent and Teams)
      • CENTURION Honor Society – if an agent or team achieved CENTURION level for a minimum of 5 of the past 7 years (including current year)
      • CENTURION 21 – If an agent or team achieved CENTURION award level for 21 years
      • Quality Service
          • Producer – Minimum of 8 returned surveys, 80% survey sent on transactions closed for the year with minimum of 50% return rate, out of the returned surveys, must have minimum 90% overall score (40% performance, 40% satisfaction, 20% recommendation)
          • Team – Minimum of 12 returned surveys, 80% survey sent on transactions closed for the year with minimum of 50% return rate, out of the returned surveys, must have minimum 90% overall score (40% performance, 40% satisfaction, 20% recommendation)
      • Quality Service Pinnacle Producer & Team
          • Minimum 95% overall awards score for 2 consecutive years
          • Must have achieved a Quality Service Award or Quality Service Pinnacle Awards for 2 consecutive years
      • President’s Award– an agent or team must achieve both CENTURION level production and Quality Service Pinnacle Award in the same year

How are the awards calculated?

Eligibility: The awards are eligibility is based on Production (AGC) or Units (Transaction side count). AGC is the adjusted gross commission after applicable referral fee. Rental Transactions are NOT considered for awards.

Cut off date: Agents can qualify for awards on transactions closed for the calendar year to be processed and submitted to CENTURY 21 by 2nd business day of January. (For example: a property closed on December 31, 2021 and processed by the Commissions Department by January 4, 2022 will still count towards 2021 awards total)

Prior Production: Prior production of the agent before joining CENTURY 21 Redwood Realty will not count towards the ranking but is eligible for designation if criteria is met.


What do CENTURY 21 award winners receive?
    • Trophies from CENTURY 21 Corporate
    • Congratulatory Portfolio from CENTURY 21 Corporate
    • Graphics and shareable social media post on CENTURY 21 Redwood Realty page
    • Top Agent Retreat
      • All agents who receive the Masters Award designation or above are invited to the Top Agent Retreat at their own expense. CENTURY 21 Redwood Realty provides additional benefits to the Top 21 Individuals and Team Leaders of the Top 10 Teams for the Company. CENTURY 21 Redwood Realty covers the registration and hotel room (nights TBD) for these individuals/team leaders. All additional expenses (airfare, meals, etc) are to be paid by the agent.

Why do the social media post and graphics show different criteria than the CENTURY 21 brochure?

CENTURY 21 Redwood Realty determined to cite sales volume in the award graphics instead of publishing gross commission as we have received feedback from numerous agents that they feel more comfortable sharing their success in terms of the homes they sold as opposed to the commissions they’ve earned.

The sales volume criteria that we reference in our graphics is calculated by dividing the initial number by 2.5% (i.e.- $146,000/ 2.5% = $5,840,000+, $191,000/ 2.5% = $7,640,000, etc.)


Should we register as a team in Century21.com?

Click here to view the support guide on what the criteria is to be a team and learn the steps on how to register or modify your team on Century21.com.


What are the requirements for Quality Service Awards?

Click here to view the support guide about Real Satisfied Survey that shows the overview and process of survey submissions as well as how you can utilize this tool to receive high satisfaction ratings from your clients and be eligible for the Quality Service Awards.


Do we receive additional Awards from CENTURY 21 Redwood Realty?

CENTURY 21 Redwood Realty recognizes our agents on different categories that are announced during the Redwood Rally each year. Go to this guide for detailed information on these in-house awards. Below are most common awards to Agents and Teams:


Individual Producers:

        • Award Categories
          • Top Adjusted Gross Commission (AGC): As reported by Century 21
          • Top Units: As reported by Century 21
        • The Top Agent in AGC and Units will be recognized for each office.
        • The Top Agent for AGC and Units will be recognized company-wide.

Teams: 

        • Ranked by AGC
        • Awards given for Top 5 Teams in Century 21 Redwood Realty
What are the detailed criteria with descriptions for CENTURY 21 Corporate awards
      • See the brochures and flyers found under the Resources that fully explains the criteria for each award each year.

Resources:

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