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Stafford Office Manual
This guide will provide information about the Stafford Office.
Office Address
80 Prosperity Lane
Stafford, VA 22556
EVP Contact Information
Name: Tammie Mason
Email: Tammie@c21redwood.com
Mobile Number: (703) 309-9158
Extension: 5071
ASM Contact Information
Name: Karen Beach
Email: KarenB@c21redwood.com
Extension: 5002
Office Info
Office Hours: 9:00 am – 5:00 pm
Office Phone Number: (540) 659-2161
Office Address: 80 Prosperity Lane, Stafford, VA 22556
Office License Number: 0226024233
Office Bright Code: CENT12
Maintenance Building Contact: Phyllis Clark
Phone: (540) 809-2211
Main Building Access: Sonitrol Fob
Preferred Partners: Highland Title & Atlantic Coast Mortgage
Highland Title Contact for Attorney questions:
Mike McFarlane
mmcfarlane@highlandtitle.com
703 850-1964
Highland Title Contact:
Richard Beard
RBeard@highlandtitle.com
ACM Loan Officer – view this guide: ACM Office Coverage
ACM Marketing Compliance & Time Tracking: Here
Principal Broker Contact Information: Firm, Branch, and Broker Licenses for Each State
Service Contact Information
Tech-Related Issues: Email support@c21redwood.com for any tech-related issues.
Maintenance Contact: Phyllis Clark; Phone: (540) 809-2211
Phyllis is the property manager for the building. Any issues with building-related problems will go to her first.
Handyman: Email support@c21redwood.com if you have any office-related issues that need to be fixed.
Cleaning Service: Ashley Hicks Services
Contact Information: Phone (540) 642-5537
Security: Sonitrol Security Systems
Email: SonitrolDataServices@securitas.com Please send an email to this email address when trying to activate a fob.
Phone Contact: Comstar
If your office is having phone issues please place a ticket with support@c21redwood.com
Copier Contact: Centric Business
Office Supply Vendor: OfficeMax
You will be provided a username and password when you start with Redwood
Department Emails to Know:
Click here to see the guide for the frequently used URLs or department emails with descriptions.
Branded Century 21 Supplies: XpressDocs in 21Online
Business Cards Vender: Moo
What to do when your office gets a new agent
Document outlining what to do when you get a new agent in your office
Daily Closing & Opening Checklist
Daily Closing & Opening Checklist
Monthly, Quarterly & Yearly Checklist
Monthly, Quarterly & Yearly Checklist
Printers
IP Address for Stafford Main: 192.168.5.230
Model of Printer: Sharp MX-4071
ID Code: 74088
IP Address for Stafford Backup: 192.168.5.25
Model of Printer: Sharp BP-70C55
ID Code: 88248
How to add Print Drivers
Support Guide on How to add Print Drivers