Frederick Office Manual

This guide will provide information about the Frederick Office.

Office Address

8 E 2^nd Street, Suite 100

Frederick, MD 21701

EVP Contact Information

Name: Danielle Dojcak

Email: danielle.dojcak@c21redwood.com

Direct Number: (540) 533-1279

Extension: 1815

MPM Contact Information

Name: Michelle Peake

Email: michelle@c21redwood.com

Phone: (703) 790-1850

Extension: 1504

Office Info

Office Hours: 8:00 am – 4:00 pm

Office Phone Number: (301) 365-0664

Office Address: 8 E 2^nd Street, Suite 100, Frederick, MD 21701

Office License Number: 656031

Branch ID: -02

Office Bright Code: RDWG6

Maintenance Building Contact:

Kristy Erfurdt

Email: kerfurdt@ruppertmanagement.com

Phone Number Direct: (240) 224-4324

Phone Number Office: (301) 695-0550

Suite Access: Redwood Fob

Preferred Partners: Highland Title & Atlantic Coast Mortgage

Highland Title Contact for Attorney questions:

Mike McFarlane

mmcfarlane@highlandtitle.com

703 850-1964

Highland Title Contact:

Diego Medina

Diego@highlandtitle.com

ACM Loan Officer – view this guide: ACM Office Coverage

ACM Marketing Compliance & Time Tracking: Here

Principal Broker Contact Information: Firm, Branch, and Broker Licenses for Each State

Service Contact Information

Tech-Related Issues: Email support@c21redwood.com for any tech-related issues.

Handyman: Email support@c21redwood.com if you have any office related issues that need to be fixed.

Cleaning Service: Accent Services

Email: accentservices@comcast.net

Phones: Comstar

If your office is having phone issues please place a ticket with support@c21redwood.com

Copier Contact: Centric Business

Office Supply Vendor: OfficeMax

You will be provided a username and password when you start with Redwood

Branded Century 21 Supplies: XpressDocs in 21Online

Security System: Sonitrol

Email: SonitrolDataServices@securitas.com Send an email to this email address when trying to activate a fob.

Department Emails to Know:

Click here to see the guide for the frequently used URLs or department emails with descriptions.

Business Cards Vender: Moo

What to do when your office gets a new agent

Document outlining what to do when you get a new agent in your office

Follow the steps on this guide: Experienced Agent Orientation

Daily Closing & Opening Checklist

Monthly, Quarterly & Yearly Checklist

Printers

IP Address for Printer: 192.168.9.230

Model of Printer: Sharp MX-3071

ID Code: 74089

How to add Print Drivers

Support Guide on How to add Print Drivers