Arlington Office Manual

This guide will provide information about the Arlington Office.

Office Address

1934 Wilson Blvd

Arlington, VA 22201

EVP Contact Information

Name: Dan Galloway

Email: dan.galloway@c21redwood.com

Cell: 315-559-6618

Extension: 3085

MPM Contact Information

Name: Brett Nickley

Email: brettnickley@c21redwood.com

Cell: 703-994-3473

Extension: 3041

Office Info

Office Hours: 9:00 am – 5:00 pm

Office Phone Number: (703) 528-8195

Office Address: 1934 Wilson Blvd, Arlington, VA 22201

Office License Number: 0226024235

Office Bright Code: RDWG2

Suite Access: Redwood Fob

Preferred Partners: Highland Title & Atlantic Coast Mortgage

Highland Title Contact for Attorney questions:

Mike McFarlane

mmcfarlane@highlandtitle.com

(703) 850-1964

Highland Title Contact:

David Cartner

Dcartner@highlandtitle.com

ACM Loan Officer – view this guide: ACM Office Coverage

ACM Marketing Compliance & Time Tracking: Here

Principal Broker Contact Information: Firm, Branch, and Broker Licenses for Each State

Service Contact Information

Tech-Related Issues: Email support@c21redwood.com for any tech-related issues.

Maintenance Contact: Franciso Protillo (202-308-3866) Francisco.Portillo@bozzuto.com

Franciso is the property manager for the building. Any issues with building-related problems will go to him first.

Handyman: Email support@c21redwood.com if you have any office-related issues that need to be fixed.

Cleaning Service: MaxiMaids

Phone: (703) 941-4205 Email: info@maximaids.com

Coffee Service: Java

Phone Contact: Comstar

If your office is having phone issues please place a ticket with support@c21redwood.com

Copier Contact: Centric Business

Office Supply Vendor: OfficeMax

You will be provided a username and password when you start with Redwood

Branded Century 21 Supplies: XpressDocs in 21Online

Security System: Sonitrol

Email: SonitrolDataServices@securitas.com Send an email to this email address when trying to activate a fob.

Department Emails to Know:

Click here to see the guide for the frequently used URLs or department emails with descriptions.

What to do when your office gets a new agent

Document outlining what to do when you get a new agent in your office

Follow the steps on this guide: Experienced Agent Orientation

Daily Closing & Opening Checklist

Monthly, Quarterly & Yearly Checklist

Printers

IP Address for Main Printer: 192.168.1.5

Model of Printer: Sharp MX-4071

ID Code: 78890

How to add Print Drivers

Support Guide on How to add Print Drivers

Tech Inventory

Office Tech Inventory