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Fredericksburg Office Manual
This guide will provide information about the Fredericksburg Office.
Office Address
10601 Courthouse Road
Fredericksburg, VA 22407
EVP Contact Information
Name: Melanie Thompson
Email: melanie@c21redwood.com
Phone: (540) 898-2900
Office Info
Office Hours: 9:00 am – 5:00 pm
Office Phone Number: (540) 898-2900
Office Address: 10601 Courthouse Road, Fredericksburg, VA 22407
Office License Number: 0226024232
Office Bright Code: CENT102
Maintenance Building Contact: Jim Smith
Email: c21adjbs@aol.com
Phone: (540) 846-7811
Main Building Access: Master Key
Preferred Partners: Highland Title & Atlantic Coast Mortgage
Highland Title Contact for Attorney questions:
Mike McFarlane
mmcfarlane@highlandtitle.com
703 850-1964
Highland Title Contact:
Richard Beard
RBeard@highlandtitle.com
ACM Loan Officer – view this guide: ACM Office Coverage
ACM Marketing Compliance & Time Tracking: Here
Principal Broker Contact Information: Firm, Branch, and Broker Licenses for Each State
Service Contact Information
Tech-Related Issues: Email support@c21redwood.com for any tech-related issues
Maintenance Contact: Jim Smith; Email: c21adjbs@aol.com
Jim is the property manager for the building. Any issues with building-related problems will go to him first.
Handyman: Email support@c21redwood.com if you have any office related issues that need to be fixed
Cleaning Service: LeAnn Smith (540) 654-0756
Coffee Service: Amazon/Target
Phone Contact: Comstar
If your office is having phone issues please place a ticket with support@c21redwood.com
Copier Contact: Centric Business
Office Supply Vendor: Amazon
Branded Century 21 Supplies: XpressDocs in 21Online
Security System: No security system, uses keys
Department Emails to Know:
Click here to see the guide for the frequently used URLs or department emails with descriptions.
Business Cards Vender: Moo
What to do when your office gets a new agent
Document outlining what to do when you get a new agent in your office
Follow the steps on this guide: Experienced Agent Orientation
Daily Closing & Opening Checklist
Daily Closing & Opening Checklist
Monthly, Quarterly & Yearly Checklist
Monthly, Quarterly & Yearly Checklist
Printers
IP Address for Printer: 10.11.30.230
Model of Printer: Sharp MX-4071
ID Code: 74114
IP Address for Backup Printer: 10.11.30.231
Model of Printer: Sharp BP-70C55
ID Code: 88246
How to add Print Drivers
Support Guide on How to add Print Drivers